Privacy Policy

1. Introduction and company information

Business Value Consulting Co., Ltd. ("we," "us," or "our") respects the privacy of individuals who use our website, services, and communications. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with our Business Value Consulting activities.

Operator / data controller: Business Value Consulting Co., Ltd.

Address: 7-22-29 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan

Email: [email protected]

Phone: +81 3-6820-6919

Website: noklot.pro

This Privacy Policy is prepared in accordance with applicable Japanese privacy laws and regulations, including the Act on the Protection of Personal Information (APPI), and reflects our commitment to appropriate handling of personal information.

2. Data collection and processing

We may collect and process the following categories of personal information, depending on how you interact with us:

• Identification and contact information, such as name, company name, email address, telephone number, address, and other contact details;
• Inquiry and communication records, including messages submitted through forms, emails, telephone calls, and meeting notes;
• Business Value Consulting and service-related information, such as requests, preferences, project details, and records of consultations;
• Technical and usage data, such as IP address, browser type, device information, cookies, access logs, and website interaction data;
• Billing and transaction information, where applicable, such as invoicing and payment-related details;
• Any other information you choose to provide to us in the course of our Business Value Consulting relationship.

We generally collect personal information directly from you. In some cases, we may also obtain information from clients, Business Value Consulting partners, publicly available sources, or service providers, where permitted by law.

3. Purpose of data processing

We use personal information only for legitimate Business Value Consulting purposes, including the following:

• Responding to inquiries and providing support;
• Providing consulting, Business Value Consulting support, and related services;
• Managing contractual and pre-contractual relationships;
• Communicating with clients, prospects, and Business Value Consulting partners;
• Preparing estimates, proposals, invoices, and related administrative documents;
• Operating, maintaining, and improving our website, services, and internal processes;
• Conducting analytics, troubleshooting, testing, and performance monitoring;
• Detecting and preventing fraud, unauthorized access, misuse, or other unlawful activity;
• Complying with legal obligations, regulatory requirements, and lawful requests;
• Any other purpose made clear at the time of collection or reasonably related to the above purposes.

4. Legal basis for processing

Where required under applicable law, we process personal information based on one or more of the following grounds:

• Your consent;
• Performance of a contract or steps taken prior to entering into a contract;
• Compliance with legal obligations;
• Our legitimate Business Value Consulting interests, provided these do not override your rights and interests;
• Protection of vital interests or other grounds permitted under applicable law.

For personal information handled under Japanese law, we ensure that collection, use, and provision are conducted within the scope of specified purposes and in accordance with APPI requirements.

5. Data sharing and third parties

We do not sell personal information. We may share personal information with third parties only when necessary and appropriate for the purposes described in this Privacy Policy, including:

• Service providers that support our operations, such as hosting, IT maintenance, analytics, email delivery, customer support, and administrative services;
• Professional advisors, such as legal, accounting, and tax advisors;
• Business Value Consulting partners or subcontractors involved in delivering services to you or our clients;
• Public authorities, regulators, courts, or law enforcement agencies where required or permitted by law;
• Other third parties with your consent or at your direction.

Where we engage a third party to handle personal information on our behalf, we take appropriate measures to supervise that third party and require appropriate confidentiality and security obligations.

6. Data transfer to third countries

In the course of providing services and operating our website, personal information may be transferred to or accessed from countries or regions outside Japan, including countries where our service providers or Business Value Consulting partners operate.

When we transfer personal information across borders, we take appropriate measures required by applicable law, including APPI-related safeguards where applicable. These measures may include assessing the data protection framework of the destination country, establishing contractual protections, and implementing organizational and technical controls.

By using our services or providing personal information to us, you acknowledge that such cross-border processing may occur as described in this Privacy Policy.

7. Storage duration

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

Retention periods may vary depending on the nature of the data and the applicable legal or Business Value Consulting requirements. When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with our internal policies and applicable law.

8. User rights (access, rectification, erasure, restriction, data portability, objection)

Subject to applicable law, you may have the following rights regarding your personal information:

• Right of access: to request confirmation of whether we process your personal information and to obtain a copy of such information;
• Right to rectification: to request correction or completion of inaccurate or incomplete information;
• Right to erasure: to request deletion of personal information in certain circumstances;
• Right to restriction: to request limitation of processing in certain circumstances;
• Right to data portability: where applicable, to receive certain personal information in a structured, commonly used, and machine-readable format or have it transmitted to another controller where technically feasible;
• Right to object: to object to processing based on legitimate interests or to certain other processing activities where applicable.

To exercise any of these rights, please contact us using the details provided in the "Contact information" section. We may need to verify your identity before responding to your request.

Please note that certain rights may be limited or unavailable under Japanese law or other applicable legal requirements.

9. Withdrawal of consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

If you withdraw consent, we may no longer be able to provide certain services or respond to certain requests that depend on such consent.

10. Right to complain

If you have concerns about how we handle your personal information, please contact us first so that we can address your concern directly.

You may also have the right to lodge a complaint with the relevant supervisory authority or other competent authority in Japan or in another jurisdiction, where applicable. We encourage you to consult the relevant authority for information about complaint procedures and available remedies.

11. Data security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures may include, as appropriate:

• Access controls and authentication measures;
• Encryption and secure transmission methods;
• Logging, monitoring, and vulnerability management;
• Employee confidentiality obligations and training;
• Policies and procedures for incident response and data handling;
• Periodic review and improvement of security controls.

Although we take reasonable measures to protect personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we will act promptly and appropriately in the event of a suspected security incident.

12. Contact information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us at:

Business Value Consulting Co., Ltd.
7-22-29 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
Email: [email protected]
Phone: +81 3-6820-6919

13. Changes to privacy policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other operational needs. When we make material changes, we will post the updated Privacy Policy on our website and update the effective date if applicable.

Your continued use of our website or services after the posting of changes constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by law.

Effective date: 2026-08-06